Nice building and rooms with breakfast. Central heating, television, and a refrigerator — very useful.

Conveniently located in the heart of the 'kitchen' area, this place is super close to the glacier country, lots of restaurants, and bus stops. 🏔️.

I had a modern standard twin room with a spectacular view of courtyard. Location: the hotel was close to Franz Josef, and Heartland Glacier Country. A wide array of restaurants to eat close by, like Asian Wok that was only 5 minutes' walk away.

I liked the service from the receptionist (she was excellent) and the location.

Having 2 cold showers in 2 days because they ran out of hot water. Not fantastic. Also, I had pre-booked my accommodation on Booked.net, then in the evening on New Years Eve they placed out signs saying you could get a room for 2/3rds cheaper. Very disappointing and not fair. I also wrote in the feedback form and handed it in to reception but they haven't responded which shows that they don't care much for feeedback. This also disappoints me because I took the time to do it and they do not take feedback seriously.

The bed was exceptionally comfortable and the room is spacious and freshly renovated, with great amenities like central heating, coffee/tea making equipment, and a TV.

Efficient and excellent staff, HANDY location close enough to west coast of south island, restaurants, and Fox Glacier. Also, close to everything.

The location is central and the rooms clean and comfortable though starting to date

There was nothing I did not like

The room was bright and modern, and I enjoyed the breakfast; the location was convenient in the kitchen area.

Enjoyed its informative and nice staff.

It was airy, new-fashioned and with breakfast.

Tiny Bed (booked a double room yet still had a single bed in there too so unsure if it was a double room or a twin?), no locks on windows, rubbish food, no fan or aircon, no fly nets for windows, looked nothing like images on website etc etc etc

The rooms are new-fashioned and newly remodelled, complete with main basin in the main bedroom area, shower, and tea and coffee facilities. The decoration is nice. All the staff members are nice and courteous. the rooms have a modern feel and have been recently renovated, with convenient amenities like a main basin, shower, and tea and coffee. the decoration throughout the hotel is pleasant, and the staff members are friendly and polite.

This place offers nice modern air-conditioned rooms with efficient staff, complimentary breakfast, electric kettle, refrigerator, and central heating!

Breakfast was utterly disgusting. Rubber eggs with old beans a total rip off for $23

The reception staff were outstanding.

Old, outdated and very expensive compared to similar accomodation

Enjoy breakfast included with your stay! 🍳.